Question: How do I update my subscription tier?
Answer: You can update your subscription to a higher or lower tier by following the steps below:
Upgrade your subscription tier
If you update to a higher tier (e.g., from Argentum to Aurum), you will need to pay the difference, and your benefits will update immediately.
- Visit the Portal Element Club page
- https://portal.cfx.re/subscriptions/element-club
- Select your desired tier
- Select Upgrade
- You will be immediately charged for the difference between your previous subscription and your new subscription
- Select Continue
- You will receive an email confirming you have upgraded your subscription
Downgrade your subscription tier
If you are downgrading your subscription tier (e.g., from Platinum to Argentum), it will take effect on the day of your subscription renewal, and you will retain the benefits offered from the higher subscription tier until your next renewal date.
- Visit the Portal Element Club page
- https://portal.cfx.re/subscriptions/element-club
- Select your desired tier
- Select Keep my subscription
- The resulting pop-up will reveal the date your downgrade will take effect
- Select Continue
If you cancel your subscription, you must wait for the canceled subscription to expire before you can subscribe again.