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EOS/EOL warning message when trying to join a server

  • Updated

You may see a message saying that your platform version has reached end-of-support (EOS) or end-of-life (EOL):

eos.png eol.png

To fix this, you only need to update your FiveM/RedM server artifacts by following the basic installation steps in our installation/update guide. 

Please note that only server owners can update their server artifacts. Players do not have anything to worry about if they see this message on a server they're trying to join.

If you're a server owner and still need help, you can post a topic (in English only) in the Server Development - Server Discussion category of our forums.
Alternatively, you can ask for help in #fivem-server-owners in our official Cfx.re Discord guild.

 

Why can't I connect to an outdated server?

As our community grows and Cfx.re continues to mature as a platform, it has become increasingly difficult to provide the same level of support to the thousands of servers running different server versions. It is for that reason we introduced server support schedules back in 2021. Make sure to keep your server artifacts up to date for the best level of support.

As always, server binaries can be downloaded from our artifacts page for Windows and Linux.

 

Keep your server up-to-date

To guarantee the best level of stability, we discontinue support for issues on outdated server artifacts.
We provide support schedules as outlined below:

  • Recommended artifacts are supported until 6 weeks after the next release in line.
  • Latest artifacts will be supported until 2 weeks after the next release in line.

releaseschedule.png

Example for the Latest Optional release line:

  • Artifact 5001 is released on January 1.
  • Artifact 5002 is released on January 6.
  • We will provide support for artifact 5001 until January 6 + 14 days, thus January 20.

Outdated server artifacts will not stop functioning, however, we will not provide support for them. If you are experiencing issues, update to a newer server artifact before requesting support.

Unsupported server artifacts older than 3 months will not be joinable from the server browser. Please update your server’s artifacts, and keep them up-to-date. If you are experiencing issues with newer server artifacts, always make sure to report them.

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