{"count":121,"next_page":"https://support.cfx.re/api/v2/help_center/en-us/articles.json?page=2&per_page=30","page":1,"page_count":5,"per_page":30,"previous_page":null,"articles":[{"id":29505234612380,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505234612380.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505234612380-What-to-check-before-joining-a-community-created-FiveM-and-RedM-server","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":15,"vote_count":19,"upvote_count":17,"downvote_count":2,"section_id":360005606960,"created_at":"2026-08-10T16:45:25Z","updated_at":"2026-10-31T11:00:07Z","name":"What to check before joining a community-created FiveM and RedM server","title":"What to check before joining a community-created FiveM and RedM server","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:12:50Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> What should I check before joining a community-created FiveM and RedM server?  </p><p><strong>Answer: </strong>Review the server information and requirements before connecting. Each community decides how its server operates.  </p><p>Before joining, review the following:  </p><ul>\n<li data-list-item-id=\"ef5cff1547267404fba952d2481540be8\">\n<strong>Server description:</strong> Check the game mode, major features, locale, and any access requirements</li>\n<li data-list-item-id=\"e66ff7560471479a59f7d8f97e0ada69c\">\n<strong>Server rules: </strong>Read the rules provided by the server owner or their team. Acceptable behavior can differ between servers.</li>\n<li data-list-item-id=\"e9db7841e72245ffb664183f250fc615c\">\n<strong>Onboarding information:</strong> Check whether the server provides instructions through its description, website, or community channels</li>\n<li data-list-item-id=\"e566b698603580db2a936438cc151db01\">\n<strong>Voice chat settings:</strong> If the server uses voice chat, activate Voice Chat in your settings and test your microphone and audio before joining</li>\n</ul><p>You should also be aware of what kind of community-created server you will be joining.</p><p>Common server types include:  </p><ul>\n<li data-list-item-id=\"ef824a6b65dafbd99f1b475d1c064ceb5\">\n<strong>Roleplay (RP): </strong>Servers where players take on characters and participate in roleplay scenarios</li>\n<li data-list-item-id=\"e5ac7aec527f253652cd78e1b6e8c5ce2\">\n<strong>Drift: </strong>Servers focused on drifting vehicles and drift courses</li>\n<li data-list-item-id=\"eb5722f46da1185c4d69a20d926941ec3\">\n<strong>Racing: </strong>Servers focused on vehicle races and racing events</li>\n<li data-list-item-id=\"eefab868bdf817e5b7cb0f00753149a0a\">\n<strong>PvP / Combat: </strong>Servers focused on combat between players</li>\n<li data-list-item-id=\"e4caa82ad609d50c16a27103eeeda6137\">\n<strong>Freeroam:</strong> Servers that allow players to explore and play with fewer structured objectives</li>\n<li data-list-item-id=\"efd51d253c87a7188cb209c145c2ce890\">\n<strong>Zombie survival:</strong> Servers centered on surviving against zombies</li>\n<li data-list-item-id=\"e4eff2440e41a54afd12c087dada67e3e\">\n<strong>Hardcore economy: </strong>Servers with more demanding money, job, or resource systems</li>\n</ul>","user_segment_ids":[]},{"id":29505215135900,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505215135900.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505215135900-What-to-check-before-joining-a-community-created-FiveM-and-RedM-server","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":7,"upvote_count":4,"downvote_count":3,"section_id":360005607220,"created_at":"2026-08-10T16:45:24Z","updated_at":"2026-10-21T12:11:55Z","name":"What to check before joining a community-created FiveM and RedM server","title":"What to check before joining a community-created FiveM and RedM server","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:12:50Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> What should I check before joining a community-created FiveM and RedM server?  </p><p><strong>Answer: </strong>Review the server information and requirements before connecting. Each community decides how its server operates.  </p><p>Before joining, review the following:  </p><ul>\n<li data-list-item-id=\"ef5cff1547267404fba952d2481540be8\">\n<strong>Server description:</strong> Check the game mode, major features, locale, and any access requirements</li>\n<li data-list-item-id=\"e66ff7560471479a59f7d8f97e0ada69c\">\n<strong>Server rules: </strong>Read the rules provided by the server owner or their team. Acceptable behavior can differ between servers.</li>\n<li data-list-item-id=\"e9db7841e72245ffb664183f250fc615c\">\n<strong>Onboarding information:</strong> Check whether the server provides instructions through its description, website, or community channels</li>\n<li data-list-item-id=\"e566b698603580db2a936438cc151db01\">\n<strong>Voice chat settings:</strong> If the server uses voice chat, activate Voice Chat in your settings and test your microphone and audio before joining</li>\n</ul><p>You should also be aware of what kind of community-created server you will be joining.</p><p>Common server types include:  </p><ul>\n<li data-list-item-id=\"ef824a6b65dafbd99f1b475d1c064ceb5\">\n<strong>Roleplay (RP): </strong>Servers where players take on characters and participate in roleplay scenarios</li>\n<li data-list-item-id=\"e5ac7aec527f253652cd78e1b6e8c5ce2\">\n<strong>Drift: </strong>Servers focused on drifting vehicles and drift courses</li>\n<li data-list-item-id=\"eb5722f46da1185c4d69a20d926941ec3\">\n<strong>Racing: </strong>Servers focused on vehicle races and racing events</li>\n<li data-list-item-id=\"eefab868bdf817e5b7cb0f00753149a0a\">\n<strong>PvP / Combat: </strong>Servers focused on combat between players</li>\n<li data-list-item-id=\"e4caa82ad609d50c16a27103eeeda6137\">\n<strong>Freeroam:</strong> Servers that allow players to explore and play with fewer structured objectives</li>\n<li data-list-item-id=\"efd51d253c87a7188cb209c145c2ce890\">\n<strong>Zombie survival:</strong> Servers centered on surviving against zombies</li>\n<li data-list-item-id=\"e4eff2440e41a54afd12c087dada67e3e\">\n<strong>Hardcore economy: </strong>Servers with more demanding money, job, or resource systems</li>\n</ul>","user_segment_ids":[]},{"id":29505192636316,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505192636316.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505192636316-Open-and-Allowlisted-FiveM-and-RedM-servers","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":8,"vote_count":8,"upvote_count":8,"downvote_count":0,"section_id":360005606960,"created_at":"2026-08-10T16:42:30Z","updated_at":"2026-10-08T03:29:37Z","name":"Open and Allowlisted FiveM and RedM servers","title":"Open and Allowlisted FiveM and RedM servers","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:11:53Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> What is the difference between an open community-created server and an Allowlisted community-created server? </p><p><strong>Answer:</strong> Open community-created servers can generally be joined without receiving access first. Allowlisted servers restrict access until the server owner or their team grants permission.  </p><p><strong>Open servers  </strong></p><p>Open community-created servers do not require you to be added to an allow list before joining. You may still need to accept the server rules, configure voice chat, or complete other onboarding steps set by the server.  </p><p><strong>Allowlisted servers  </strong></p><p>An Allowlisted community-created server restricts who can connect. The method for receiving access is decided by the community-created server owner or their team. Depending on the server, access may involve:  </p><ul>\n<li data-list-item-id=\"e9e1c9e9e8b3dd27fc3c86e35f7de7415\">Receiving a role in the community-created server community  </li>\n<li data-list-item-id=\"eb54eabdd5940e7461f2be05f977b6e3d\">Responding to a message or completing a simple onboarding step  </li>\n<li data-list-item-id=\"e9fa498001a46622b0a3f76274bd0c73b\">Submitting an application  </li>\n<li data-list-item-id=\"e62731f954eff24733ad3fb99911bdfd3\">Completing an interview  </li>\n<li data-list-item-id=\"e038b5b2aa5929ee0e13b2c93bd3cb164\">Receiving an invitation or direct approval  </li>\n</ul><p><strong>Note:</strong> Allowlisted only describes how access is controlled. It does not indicate the quality of roleplay, the structure of the community, or how the server rules are enforced.</p>","user_segment_ids":[]},{"id":29505192592156,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505192592156.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505192592156-Open-and-Allowlisted-FiveM-and-RedM-servers","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":5,"vote_count":5,"upvote_count":5,"downvote_count":0,"section_id":360005607220,"created_at":"2026-08-10T16:42:30Z","updated_at":"2026-09-22T17:22:38Z","name":"Open and Allowlisted FiveM and RedM servers","title":"Open and Allowlisted FiveM and RedM servers","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:11:53Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> What is the difference between an open community-created server and an Allowlisted community-created server? </p><p><strong>Answer:</strong> Open community-created servers can generally be joined without receiving access first. Allowlisted servers restrict access until the server owner or their team grants permission.  </p><p><strong>Open servers  </strong></p><p>Open community-created servers do not require you to be added to an allow list before joining. You may still need to accept the server rules, configure voice chat, or complete other onboarding steps set by the server.  </p><p><strong>Allowlisted servers  </strong></p><p>An Allowlisted community-created server restricts who can connect. The method for receiving access is decided by the community-created server owner or their team. Depending on the server, access may involve:  </p><ul>\n<li data-list-item-id=\"e9e1c9e9e8b3dd27fc3c86e35f7de7415\">Receiving a role in the community-created server community  </li>\n<li data-list-item-id=\"eb54eabdd5940e7461f2be05f977b6e3d\">Responding to a message or completing a simple onboarding step  </li>\n<li data-list-item-id=\"e9fa498001a46622b0a3f76274bd0c73b\">Submitting an application  </li>\n<li data-list-item-id=\"e62731f954eff24733ad3fb99911bdfd3\">Completing an interview  </li>\n<li data-list-item-id=\"e038b5b2aa5929ee0e13b2c93bd3cb164\">Receiving an invitation or direct approval  </li>\n</ul><p><strong>Note:</strong> Allowlisted only describes how access is controlled. It does not indicate the quality of roleplay, the structure of the community, or how the server rules are enforced.</p>","user_segment_ids":[]},{"id":29505106559004,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505106559004.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505106559004-How-to-filter-community-created-servers-shown-in-FiveM-and-RedM","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":4,"vote_count":4,"upvote_count":4,"downvote_count":0,"section_id":360005606960,"created_at":"2026-08-10T16:39:24Z","updated_at":"2026-09-22T15:08:00Z","name":"How to filter community-created servers shown in FiveM and RedM","title":"How to filter community-created servers shown in FiveM and RedM","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:22:55Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> How do I use filters to narrow down the community-created servers displayed in the FiveM and RedM server browser?</p><p><strong>Answer:</strong> You can use the Capacity, Server Access, Languages, and Tags sections within the FILTER dropdown menu to narrow down and tailor your server list by server availability, access requirements, language or locale, and game type.</p><p>To tailor your server list:  </p><ol>\n<li data-list-item-id=\"eea69ee76e1939c1fcdda63ea77f2a044\">Open FiveM / RedM</li>\n<li data-list-item-id=\"ee1d1582708f66a8eb09cff26b2f9e9cf\">Select Browse Servers</li>\n<li data-list-item-id=\"e6e7cf29244939e4f1eec3bea5aceddf9\">Select FILTER</li>\n<li data-list-item-id=\"ef778a63e1f878617c01fce3ed0907ac4\">Select the options that match the type of server you want to find<ul>\n<li data-list-item-id=\"e77f0c8d22a6bef61a3f25fed77320bef\">\n<strong>Capacity</strong> uses Hide Full to hide servers that have reached their current player limit and Hide Empty to hide servers that have no players</li>\n<li data-list-item-id=\"e249c187d6b298e5e9447832d689474e8\">\n<strong>Server Access </strong>toggles displaying Allowlisted servers: servers whose access requires permission from their owner or owner’s team </li>\n<li data-list-item-id=\"ea8f32ffa838759930d2601369acc75f7\">\n<strong>Languages</strong> tailor the list to the language used in the server</li>\n<li data-list-item-id=\"e369f5dbf7b5276ec8686a989ae74792e\">\n<strong>Tags</strong> tailor the list toward game type and tone: Roleplay, Racing, Freeroam, Serious, etc.</li>\n</ul>\n</li>\n<li data-list-item-id=\"e3714d34d79a7bdcb8c17d19b75f4a6f8\">Review the updated server list</li>\n</ol><p>You can use the sorting menu next to the FILTER button to order the remaining results by UPVOTE! Power, Name, or Players. </p><p><strong>Note:</strong> Sorting changes the order of the results but does not guarantee the type or quality of experience offered by a server.  </p>","user_segment_ids":[]},{"id":29505113363868,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505113363868.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505113363868-How-to-filter-community-created-servers-shown-in-FiveM-and-RedM","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005607220,"created_at":"2026-08-10T16:39:23Z","updated_at":"2026-08-11T15:22:56Z","name":"How to filter community-created servers shown in FiveM and RedM","title":"How to filter community-created servers shown in FiveM and RedM","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:22:56Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> How do I use filters to narrow down the community-created servers displayed in the FiveM and RedM server browser?</p><p><strong>Answer:</strong> You can use the Capacity, Server Access, Languages, and Tags sections within the FILTER dropdown menu to narrow down and tailor your server list by server availability, access requirements, language or locale, and game type.</p><p>To tailor your server list:  </p><ol>\n<li data-list-item-id=\"eea69ee76e1939c1fcdda63ea77f2a044\">Open FiveM / RedM</li>\n<li data-list-item-id=\"ee1d1582708f66a8eb09cff26b2f9e9cf\">Select Browse Servers</li>\n<li data-list-item-id=\"e6e7cf29244939e4f1eec3bea5aceddf9\">Select FILTER</li>\n<li data-list-item-id=\"ef778a63e1f878617c01fce3ed0907ac4\">Select the options that match the type of server you want to find<ul>\n<li data-list-item-id=\"e77f0c8d22a6bef61a3f25fed77320bef\">\n<strong>Capacity</strong> uses Hide Full to hide servers that have reached their current player limit and Hide Empty to hide servers that have no players</li>\n<li data-list-item-id=\"e249c187d6b298e5e9447832d689474e8\">\n<strong>Server Access </strong>toggles displaying Allowlisted servers: servers whose access requires permission from their owner or owner’s team </li>\n<li data-list-item-id=\"ea8f32ffa838759930d2601369acc75f7\">\n<strong>Languages</strong> tailor the list to the language used in the server</li>\n<li data-list-item-id=\"e369f5dbf7b5276ec8686a989ae74792e\">\n<strong>Tags</strong> tailor the list toward game type and tone: Roleplay, Racing, Freeroam, Serious, etc.</li>\n</ul>\n</li>\n<li data-list-item-id=\"e3714d34d79a7bdcb8c17d19b75f4a6f8\">Review the updated server list</li>\n</ol><p>You can use the sorting menu next to the FILTER button to order the remaining results by UPVOTE! Power, Name, or Players. </p><p><strong>Note:</strong> Sorting changes the order of the results but does not guarantee the type or quality of experience offered by a server.  </p>","user_segment_ids":[]},{"id":29505035287068,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505035287068.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505035287068-How-to-find-community-created-servers-in-FiveM-and-RedM","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":360005606960,"created_at":"2026-08-10T16:35:07Z","updated_at":"2026-08-19T15:04:41Z","name":"How to find community-created servers in FiveM and RedM","title":"How to find community-created servers in FiveM and RedM","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:09:10Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> How do I find and join community-created servers in FiveM and RedM?<strong>  </strong></p><p><strong>Answer: </strong>You can use the FiveM and RedM server browser to discover community-run servers. </p><p>To browse servers from FiveM and RedM, follow the steps below:  </p><ol>\n<li data-list-item-id=\"ebe88c15f285d8deae48bcb929f4cfef9\">Open FiveM  / RedM</li>\n<li data-list-item-id=\"ec833727169fcac2d58ed18ed8422156e\">Select Browse Servers  </li>\n<li data-list-item-id=\"e6984ea8ecf5a2db3b57950559f94ca28\">Review the available servers  <ul><li data-list-item-id=\"e940b607577c39e541ee1ae7626d296ec\">Select a server to view its description, player count, locale, and access requirements  </li></ul>\n</li>\n<li data-list-item-id=\"e3dc15bba4fc4418e2936d3e8534c48dc\">Select Connect when you are ready to join  </li>\n</ol><p>You can also browse FiveM and RedM servers online:</p><ul>\n<li data-list-item-id=\"eea3a940a5508b4a361472f551b368d52\">\n<a href=\"https://servers.fivem.net/\" target=\"_blank\" rel=\"noopener noreferrer\">https://servers.fivem.net/</a> </li>\n<li data-list-item-id=\"e5dd4f05cfcbe78f892480eabff8de814\"><a href=\"https://servers.redm.net/\" target=\"_blank\" rel=\"noopener noreferrer\">https://servers.redm.net/</a></li>\n</ul><p><strong>Note:</strong> FiveM and RedM servers are operated by community members. Each server may have its own rules, gameplay features, and requirements<strong> </strong>to join.</p>","user_segment_ids":[]},{"id":29505015645852,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29505015645852.json","html_url":"https://support.cfx.re/hc/en-us/articles/29505015645852-How-to-find-community-created-servers-in-FiveM-and-RedM","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005607220,"created_at":"2026-08-10T16:35:06Z","updated_at":"2026-10-21T12:11:33Z","name":"How to find community-created servers in FiveM and RedM","title":"How to find community-created servers in FiveM and RedM","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T15:09:10Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","RedM Client"],"body":"<p><strong>Question:</strong> How do I find and join community-created servers in FiveM and RedM?<strong>  </strong></p><p><strong>Answer: </strong>You can use the FiveM and RedM server browser to discover community-run servers. </p><p>To browse servers from FiveM and RedM, follow the steps below:  </p><ol>\n<li data-list-item-id=\"ebe88c15f285d8deae48bcb929f4cfef9\">Open FiveM  / RedM</li>\n<li data-list-item-id=\"ec833727169fcac2d58ed18ed8422156e\">Select Browse Servers  </li>\n<li data-list-item-id=\"e6984ea8ecf5a2db3b57950559f94ca28\">Review the available servers  <ul><li data-list-item-id=\"e940b607577c39e541ee1ae7626d296ec\">Select a server to view its description, player count, locale, and access requirements  </li></ul>\n</li>\n<li data-list-item-id=\"e3dc15bba4fc4418e2936d3e8534c48dc\">Select Connect when you are ready to join  </li>\n</ol><p>You can also browse FiveM and RedM servers online:</p><ul>\n<li data-list-item-id=\"eea3a940a5508b4a361472f551b368d52\">\n<a href=\"https://servers.fivem.net/\" target=\"_blank\" rel=\"noopener noreferrer\">https://servers.fivem.net/</a> </li>\n<li data-list-item-id=\"e5dd4f05cfcbe78f892480eabff8de814\"><a href=\"https://servers.redm.net/\" target=\"_blank\" rel=\"noopener noreferrer\">https://servers.redm.net/</a></li>\n</ul><p><strong>Note:</strong> FiveM and RedM servers are operated by community members. Each server may have its own rules, gameplay features, and requirements<strong> </strong>to join.</p>","user_segment_ids":[]},{"id":29243560295068,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29243560295068.json","html_url":"https://support.cfx.re/hc/en-us/articles/29243560295068-Element-Club-Subscription-Offer-Troubleshooting","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":3,"vote_count":7,"upvote_count":5,"downvote_count":2,"section_id":16540115340956,"created_at":"2026-07-29T14:19:34Z","updated_at":"2026-10-26T19:30:09Z","name":"Element Club Subscription Offer Troubleshooting","title":"Element Club Subscription Offer Troubleshooting","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-29T15:15:15Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":["01KCSNZ3D1C6YSV9G25CRFWP46","01KCSP0CQ9YD6ZWN1AH0FN4R3R"],"label_names":["Element Club","Error Code","Cfx Portal"],"body":"<p><strong>Question: </strong>What should I do if I’m having issues with the offer appearing, the voucher not generating, or the voucher claiming it’s already been redeemed? </p><p><strong>Answer:</strong> The offer for one month of free server hosting is only available for the Argentum, Aurum, and Platinum tiers of Element Club subscriptions.</p><p>If you are subscribed to one of those tiers, try the following steps to resolve your issue:</p><ul>\n<li data-list-item-id=\"e701c86a5673ef0447769f556ae663ebc\">Temporarily disable pop-up or ad blockers</li>\n<li data-list-item-id=\"e8e348f60f9bbbb9b336b0da7edf2ca01\">Clear your browser’s cache and cookies</li>\n<li data-list-item-id=\"ec5549ec32afd5c6419b9007d10eb1946\">Log out of and back in to the Cfx Portal</li>\n<li data-list-item-id=\"e93b075fbdda3944075f0f52a3ba2d305\">Verify you are signed in and have an active subscription</li>\n<li data-list-item-id=\"e884e2d765425617319b88dccacd3f5a9\">Check your claimed offers (if possible) to ensure you have not already claimed the offer</li>\n</ul><p>If you are in one of these tiers and the offer is still not appearing, or the voucher is not generating, please contact Cfx Support at the link below:</p><ul><li data-list-item-id=\"ed4dd1b109eaf5d5ee79a8e79955d1d6a\"><a href=\"https://support.cfx.re/hc/en-us/requests/new\">https://support.cfx.re/hc/en-us/requests/new</a></li></ul><p>If your voucher cannot be redeemed on the Hosting Partner’s website, or the voucher claims to already have been redeemed, contact the support team of the Hosting Partner the code is eligible for at the URLs below:</p><ul>\n<li data-list-item-id=\"ef30d3bde3906988574403891acab2ab2\">NITRADO: <a href=\"https://server.nitrado.net/en-US/support\">https://server.nitrado.net/en-US/support</a>\n</li>\n<li data-list-item-id=\"e7f382313594f69c0730037bab959019f\">Nodecraft: <a href=\"https://nodecraft.com/support\">https://nodecraft.com/support</a>\n</li>\n<li data-list-item-id=\"e5be8c96aab8f3f954fb70e4d726342ce\">Shockbyte: <a href=\"https://shockbyte.com/contact\">https://shockbyte.com/contact</a>\n</li>\n<li data-list-item-id=\"eb5aba29b5704ce998cd6bead1a4f3f77\">xREALM: <a href=\"https://xrealm.com/en\">https://xrealm.com/en</a>\n</li>\n<li data-list-item-id=\"e8c29de1d00acbc18b8cf0f5cfb4325e1\">Zap-Hosting: <a href=\"https://zap-hosting.com/en/\">https://zap-hosting.com/en/</a>\n</li>\n</ul>","user_segment_ids":[]},{"id":29243430635036,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29243430635036.json","html_url":"https://support.cfx.re/hc/en-us/articles/29243430635036-Element-Club-Subscription-Offer-FAQ","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":16540115340956,"created_at":"2026-07-29T14:15:11Z","updated_at":"2026-10-22T16:39:09Z","name":"Element Club Subscription Offer FAQ","title":"Element Club Subscription Offer FAQ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-29T15:13:51Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":["01KCSNZ3D1C6YSV9G25CRFWP46","01KCSP0CQ9YD6ZWN1AH0FN4R3R"],"label_names":["Element Club","FAQ","Cfx Portal"],"body":"<p><strong>What offers can I receive as part of being an Element Club subscriber?</strong></p><p>Eligible Element Club subscribers can receive a voucher offering one month of free server hosting from one of Cfx’s Hosting Partners. </p><p>After the one-month promotional period, hosting services may automatically transition to a paid plan subject to your chosen Hosting Partner’s terms and conditions. You can manage or cancel your hosting plan directly through the Hosting Partner.</p><p><strong>Which tiers are eligible for this offer?</strong></p><p>The Argentum, Aurum, and Platinum tiers of the Element Club subscription are eligible to receive this offer. Pebble tier is not eligible.</p><p>Higher-tier subscribers will receive additional benefits for their server (e.g., additional server RAM, additional player slots, etc.).</p><p><strong>Which Hosting Partners are participating in this offer?</strong></p><p>The following Hosting Partners are participating in this offer:</p><ul>\n<li data-list-item-id=\"ed3e05acdd0957533d71d3d94aa19ae4d\">NITRADO</li>\n<li data-list-item-id=\"ea0f802e605c93c8784b775717a1eabb2\">Nodecraft</li>\n<li data-list-item-id=\"e9962abee7263d5353f8f82b587d55d25\">Shockbyte</li>\n<li data-list-item-id=\"efc46d1aecf1acf5dbb4062d0553827ac\">xREALM</li>\n<li data-list-item-id=\"e8f5facce0126eba4c4c56f11d5179462\">Zap-Hosting </li>\n</ul><p><strong>Notes:</strong></p><ul>\n<li data-list-item-id=\"e51cd9fdef4a3dc426fa55e8bb786ccb4\">Shockbyte offers are unavailable for Brazilian and Japanese servers</li>\n<li data-list-item-id=\"e0d99a60a44704501e589734bdfad1b9d\">Zap-Hosting does not provide higher-tier subscription benefits</li>\n</ul><p><strong>Where can I find this offer?</strong></p><p>You can access your offers by visiting this page on the Cfx Portal:</p><ul><li data-list-item-id=\"e647e7d7b9aa6648d24a609c39b158113\"><a href=\"http://portal.cfx.re/offers\">http://portal.cfx.re/offers</a></li></ul><p><strong>How do I obtain and redeem a voucher for this offer?</strong></p><ol>\n<li data-list-item-id=\"e715986d8de0d8197f0cdf5a8ccc16ab4\">On your Offers page, select View Available Offers</li>\n<li data-list-item-id=\"eb6f7b7192356985a29c9e2a41b1a45d8\">Under your preferred Hosting Partner, select Choose</li>\n<li data-list-item-id=\"e1e871270cea7531696c08a52c659fffd\">In the pop-up, select Confirm</li>\n<li data-list-item-id=\"e60a8b8bdb9b31a72b1a4018b0622b6a3\">Select Copy Code</li>\n<li data-list-item-id=\"ed7b4e98989e3950fcd9c348f4f93d5cc\">Select Redeem Code to be taken to your preferred Hosting Partner’s website, where you can redeem the voucher code you have received</li>\n</ol><p><strong>Can I get free hosting from multiple Hosting Partners?</strong></p><p>No. Once you redeem your voucher for your selected Hosting Partner, you cannot select another.</p><p><strong>Can I still obtain this offer if my Element Club subscription expires or changes while it is available?</strong></p><p>All offers and their higher-tier additional benefits will be available until the end of your subscription period.</p><p><strong>What happens at the end of my Element Club subscription period?</strong></p><p>After your subscription period ends:</p><ul>\n<li data-list-item-id=\"ee9535f82a0cb357da1a5ee4d7c0a3328\">If you upgrade or downgrade to an Element Club subscription tier still eligible for the offer, you will receive the benefits of the subscription you had when you claimed the offer</li>\n<li data-list-item-id=\"e466f37c6223ddb4210f974733e1e13a0\">If you have unsubscribed from Element Club, you will lose access to the offer<br> </li>\n</ul>","user_segment_ids":[]},{"id":29142954083484,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/29142954083484.json","html_url":"https://support.cfx.re/hc/en-us/articles/29142954083484-How-to-report-vulnerabilities-or-exploits-for-Cfx-services-FiveM-or-RedM","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":14,"vote_count":30,"upvote_count":22,"downvote_count":8,"section_id":8856844172188,"created_at":"2026-07-24T18:52:58Z","updated_at":"2026-10-27T07:30:01Z","name":"How to report vulnerabilities or exploits for Cfx services, FiveM, or RedM","title":"How to report vulnerabilities or exploits for Cfx services, FiveM, or RedM","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-24T19:01:28Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Community Servers","Question & Answer","FiveM Client","Cfx.re Platform Server","RedM Client"],"body":"<p><strong>Question:</strong> How do I report vulnerabilities or exploits affecting Cfx services, FiveM, or RedM? </p><p><strong>Answer:</strong> Reporting vulnerabilities or exploits affecting Cfx services, FiveM, or RedM is handled through the Cfx HackerOne report form.<strong> </strong>Rockstar Support is unable to accept or investigate reports of vulnerabilities or exploits submitted through support requests.</p><p>You can submit a report by filling out the form in the link below:</p><ul><li data-list-item-id=\"e7b48eb679ccba359e54b8958caf43825\"><a href=\"https://aka.cfx.re/security-reports\" target=\"_blank\" rel=\"noopener noreferrer\">https://aka.cfx.re/security-reports</a></li></ul><p>To report cheating and cheating software, fill out the form featured in the link below:</p><ul><li data-list-item-id=\"ea1c08bd036ee1ea3777b2f316ea71004\"><a href=\"https://support.cfx.re/hc/requests/new?ticket_form_id=26949945990812\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/requests/new?ticket_form_id=26949945990812</a></li></ul><p><strong>Notes on reporting exploits and vulnerabilities via HackerOne:</strong> </p><ul>\n<li data-list-item-id=\"e2ead4025ef6036cf6bd0e18ceadc08e2\">Make sure to include all relevant information requested through HackerOne to help the appropriate team review your report</li>\n<li data-list-item-id=\"ecdbf392767601aa2bff1904abcb539a0\">Before submitting your report, review the information in the form for reporting guidelines, and any additional instructions</li>\n</ul>","user_segment_ids":[]},{"id":28572152006556,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572152006556.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572152006556-Troubleshooting-FiveM-and-RedM-Technical-or-Server-Configuration","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-26,"vote_count":72,"upvote_count":23,"downvote_count":49,"section_id":8856844172188,"created_at":"2026-06-30T21:05:18Z","updated_at":"2026-10-31T11:47:47Z","name":"Troubleshooting FiveM and RedM Technical or Server Configuration","title":"Troubleshooting FiveM and RedM Technical or Server Configuration","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-13T14:11:58Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Asset Management","Cfx Platform Server"],"body":"<p><strong>Question:</strong> What can I do if I’m running into technical or server configuration issues? </p><p><strong>Answer:</strong> You can get<strong> </strong>assistance troubleshooting technical or server configuration issues using the following resources:</p><ul>\n<li data-list-item-id=\"eab29c090ddb8202b1dea38c673bb555d\">Cfx forums (search + post): <ul><li data-list-item-id=\"e15fa71c965b6c81e44ece8546ac219c1\">\n<a href=\"https://forum.cfx.re/\" target=\"_blank\" rel=\"noopener noreferrer\">https://forum.cfx.re/</a> </li></ul>\n</li>\n<li data-list-item-id=\"e6868dbfaa4e8ddbd6547ccc8eb6ace63\">FiveM and RedM Discord (real-time community help): <ul><li data-list-item-id=\"eb174750c7301d0a9a851f44c856788f9\">\n<a href=\"https://discord.gg/fivem\" target=\"_blank\" rel=\"noopener noreferrer\">https://discord.gg/fivem</a> </li></ul>\n</li>\n<li data-list-item-id=\"eb8da119dbf5490e53671cc12cce0845a\">FiveM and RedM Support / Client FAQ &amp; Documentation: <ul><li data-list-item-id=\"e927e2ee925d119bd0a2fb287ee219f3c\"><a href=\"https://docs.fivem.net/docs/support/\" target=\"_blank\" rel=\"noopener noreferrer\">https://docs.fivem.net/docs/support/</a></li></ul>\n</li>\n<li data-list-item-id=\"e6ae08d17c0bed821d5e04f39af7210cc\">FiveM for GTAV Enhanced:<ul><li data-list-item-id=\"e7a6d92317d975c39ae0662f2f00fe232\">\n<a href=\"https://github.com/citizenfx/rfc/discussions\" target=\"_blank\" rel=\"noopener noreferrer\">https://github.com/citizenfx/rfc/discussions</a> </li></ul>\n</li>\n</ul><p>To help others better assist you in our community forums or Discord, be sure to include the following: </p><ul>\n<li data-list-item-id=\"eda9c5bf3ea09b217172e3fc2044b4c30\">What you were doing when it happened </li>\n<li data-list-item-id=\"ec34e1e77a3d5eb0cb4db578e5ef2e3dc\">Any exact error text / codes </li>\n<li data-list-item-id=\"ea8a6ed1dec5d88f415ec7a2af34e3cb7\">Your client / server logs (if applicable) </li>\n<li data-list-item-id=\"e298be66cc6ae08d71af14141382a1eab\">Your Operating System + hardware basics (CPU / GPU / RAM) and FiveM or RedM build and version</li>\n</ul>","user_segment_ids":[]},{"id":28572181506844,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572181506844.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572181506844-How-to-report-stolen-assets","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":4,"vote_count":8,"upvote_count":6,"downvote_count":2,"section_id":16039561237148,"created_at":"2026-06-30T21:03:51Z","updated_at":"2026-10-26T07:14:51Z","name":"How to report stolen assets","title":"How to report stolen assets","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T14:20:46Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Asset Management"],"body":"<div><p><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\"><strong>Question:</strong></span><span data-ogsc=\"black\"> How do I report Cfx assets that were stolen from me?</span></p></div><div><p><span data-ogsc=\"black\"><strong>Answer:</strong></span><span data-ogsc=\"black\"> You can use the following steps to report stolen Cfx assets:  </span></p></div><ol>\n<li data-list-item-id=\"e20ae7945412f993089b4c52c2a14bbdd\">\n<span data-ogsc=\"black\">Visit the Submit a Request page</span><ul><li data-list-item-id=\"ea83a18ab8d5a32dc2efdea3c1086a899\">\n<a href=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812\">https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812</a><span data-ogsc=\"black\"></span>\n</li></ul>\n</li>\n<li data-list-item-id=\"e67afbc9b5e6108d07e2a4c673f7c6b42\"><span data-ogsc=\"black\">Fill out the form</span></li>\n<li data-list-item-id=\"e936f5e598e962e5c5e5fef5afd71f602\"><span data-ogsc=\"black\">Select Submit </span></li>\n</ol>","user_segment_ids":[]},{"id":28572144244252,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572144244252.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572144244252-How-to-report-a-Marketplace","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":8,"vote_count":14,"upvote_count":11,"downvote_count":3,"section_id":24684398445852,"created_at":"2026-06-30T21:02:49Z","updated_at":"2026-10-30T21:51:44Z","name":"How to report a Marketplace","title":"How to report a Marketplace","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T14:18:51Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Asset Management","Cfx Marketplace"],"body":"<div><p><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\"><strong>Question:</strong></span><span data-ogsc=\"black\"> How do I report a Marketplace creator or a Marketplace package or bundle on FiveM or RedM?</span></p></div><div><p><span data-ogsc=\"black\"><strong>Answer:</strong></span><span data-ogsc=\"black\"> You can use the following steps to report a Marketplace creator or a Marketplace package or bundle:  </span></p></div><ol>\n<li data-list-item-id=\"ecef52c2b51cfa05292eb7573d6db8ffe\">\n<span data-ogsc=\"black\">Visit the Submit a Request page</span><ul><li data-list-item-id=\"e2f1796e6706bb49c632c80a0957da929\">\n<a href=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812</a><span data-ogsc=\"black\"></span>\n</li></ul>\n</li>\n<li data-list-item-id=\"e3d4d720a1c33958ca356f3efb6d4b295\"><span data-ogsc=\"black\">Fill out the form</span></li>\n<li data-list-item-id=\"e7a26f080ff1c5cd04bcdee43e8175763\"><span data-ogsc=\"black\">Select Submit </span></li>\n</ol>","user_segment_ids":[]},{"id":28572072677020,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572072677020.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572072677020-How-to-report-a-Cfx-account","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":114,"vote_count":170,"upvote_count":142,"downvote_count":28,"section_id":8021989974940,"created_at":"2026-06-30T21:00:54Z","updated_at":"2026-10-31T14:00:42Z","name":"How to report a Cfx account","title":"How to report a Cfx account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T14:16:12Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Cfx Account"],"body":"<p><strong>Question:</strong> How do I report a player on FiveM or RedM?</p><p><strong>Answer:</strong> You can use the following steps to report a Cfx account:  </p><ol>\n<li data-list-item-id=\"e5fb2f1c7cb8c3137282097be22dd817f\">Visit the Submit a Request page<ul><li data-list-item-id=\"ea6efbcf6476fd207272fec05b3fb5b1c\"><a href=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26949945990812</a></li></ul>\n</li>\n<li data-list-item-id=\"e36b584c1921762ad387c3987043cb8f1\">Fill out the form</li>\n<li data-list-item-id=\"e3692c7ab5384775501f05ce1b307b895\">Select Submit </li>\n</ol>","user_segment_ids":[]},{"id":28572033938972,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572033938972.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572033938972-How-to-appeal-a-FiveM-or-RedM-server","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":18,"vote_count":28,"upvote_count":23,"downvote_count":5,"section_id":8856844172188,"created_at":"2026-06-30T20:59:18Z","updated_at":"2026-10-28T18:23:21Z","name":"How to appeal a FiveM or RedM server","title":"How to appeal a FiveM or RedM server","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T14:14:21Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Cfx Platform Server"],"body":"<div><p><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\"><strong>Question:</strong></span><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\"><strong> </strong></span><span data-ogsc=\"black\">How do I submit an appeal for my FiveM or RedM server?</span></p></div><div><p><span data-ogsc=\"black\"><strong>Answer:</strong></span><span data-ogsc=\"black\"> You can use the following steps to submit an appeal for a FiveM or RedM server:</span><span data-ogsc=\"black\"> </span><span data-ogsc=\"black\"><strong data-ogsc=\"\"> </strong></span></p></div><ol>\n<li data-list-item-id=\"e02b42d0b5d768b2197a944d6504a78cb\">\n<span data-ogsc=\"black\">Visit the Submit a Request page</span><ul><li data-list-item-id=\"ec5fa61e8267da3c53c306eacb02e9cdd\">\n<a href=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_server_appeal\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_server_appeal\" data-auth=\"NotApplicable\" data-linkindex=\"2\" data-ogsc=\"\"><span data-ogsc=\"rgb(5, 99, 193)\">https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_server_appeal</span></a><span data-ogsc=\"black\">   </span>\n</li></ul>\n</li>\n<li data-list-item-id=\"ee7afb4474765ce886c6031628b1f343d\"><span data-ogsc=\"black\">Fill out the form</span></li>\n<li data-list-item-id=\"e915ed0c5d44cf1d09509d89af70e4c18\"><span data-ogsc=\"black\">Select Submit </span></li>\n</ol>","user_segment_ids":[]},{"id":28572038692636,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28572038692636.json","html_url":"https://support.cfx.re/hc/en-us/articles/28572038692636-How-to-appeal-a-Cfx-account","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":78,"vote_count":136,"upvote_count":107,"downvote_count":29,"section_id":8021989974940,"created_at":"2026-06-30T20:57:54Z","updated_at":"2026-10-31T00:46:54Z","name":"How to appeal a Cfx account","title":"How to appeal a Cfx account","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T14:13:16Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","How-To Guides","Cfx Account"],"body":"<div><p><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\"><strong>Question:</strong></span><span data-ogsc=\"black\"> How do I submit an appeal for my Cfx account for FiveM and RedM?</span></p></div><div><p><span data-ogsc=\"black\"><strong>Answer:</strong></span><span data-ogsc=\"black\"> You can use the following steps to submit an appeal for a Cfx account:</span><span data-ogsc=\"black\"> </span><span data-ogsc=\"black\"><strong data-ogsc=\"\"> </strong></span></p></div><ol>\n<li data-list-item-id=\"e61288fe66902ee837d97f84d93ddd5f5\">\n<span data-ogsc=\"black\">Visit the Submit a Request page</span><ul><li data-list-item-id=\"ebf89718bd9b150ba3bc037c05b9ae2a4\">\n<a href=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_account_appeal\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_account_appeal\" data-auth=\"NotApplicable\" data-linkindex=\"1\" data-ogsc=\"\"><span data-ogsc=\"rgb(5, 99, 193)\">https://support.cfx.re/hc/en-us/requests/new?ticket_form_id=26948265365276&amp;tf_25883604003740=cfx_compliance_account_appeal</span></a><span data-ogsc=\"black\"> </span>\n</li></ul>\n</li>\n<li data-list-item-id=\"ee75350be8e10899af1220511c72338e2\"><span data-ogsc=\"black\">Fill out the form</span></li>\n<li data-list-item-id=\"e74787bfd4a69b7fbf6a3723d232c0f8a\"><span data-ogsc=\"black\">Select Submit</span></li>\n</ol>","user_segment_ids":[]},{"id":28219538070556,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28219538070556.json","html_url":"https://support.cfx.re/hc/en-us/articles/28219538070556-Restoring-characters-or-progression-after-the-FiveM-and-RedM-Account-Security-Update","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":36,"vote_count":56,"upvote_count":46,"downvote_count":10,"section_id":8021989974940,"created_at":"2026-06-16T16:17:25Z","updated_at":"2026-10-29T22:54:01Z","name":"Restoring characters or progression after the FiveM and RedM Account Security Update","title":"Restoring characters or progression after the FiveM and RedM Account Security Update","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-17T16:28:56Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","Question & Answer","Cfx Account"],"body":"<p><strong data-olk-copy-source=\"MessageBody\">Question:</strong> Why did I lose access to my characters or progress after the Account Security Update? </p><p><strong>Answer:</strong> This can occur if the Account Security Update that was released on June 24, 2026, changed your license identifier or license2 identifier. This identifier allows FiveM and RedM servers to recognize your Rockstar Games account. </p><p><strong>Characters set to the wrong identity</strong> </p><p>You can restore your characters or progress by using the steps below to set a different linked identity as your default identity: </p><ol>\n<li data-list-item-id=\"e5ca50e7ce93a58f1d34783b7691e0a48\">Open FiveM or RedM </li>\n<li data-list-item-id=\"ed5ae6f1cc75b982e54ce3d1eef7c6632\">Select the on-screen notice about the security update, or open your game client settings </li>\n<li data-list-item-id=\"ef38c1bb5b07fc2b6642935e10a6a897e\">Under Default Identity, choose the Change Default option </li>\n<li data-list-item-id=\"ee72845a8a0ac9b32d7b7abaad7a98afa\">Select an alternative linked identity </li>\n<li data-list-item-id=\"ebb96f5e7e57414c51402419b7ffef22e\">Set it as your default identity </li>\n<li data-list-item-id=\"ef99e06919e3616feef89df5a5515f5e2\">Restart your game client </li>\n<li data-list-item-id=\"ec9dc1a78db7d2629290ddcd623a1c9b1\">Connect to the server again </li>\n</ol><p><strong>Still unable to see your characters or progress</strong> </p><p>If you still cannot see your existing characters or progress after restarting your client, you may have selected the wrong identity. Try a different linked identity or repeat the above steps with another linked identity until your characters or progress appears. </p><p><strong>Note: </strong>You will only be able to update your default identity until June 24, 2027. After that date, you will need help from your server owner or their team to migrate your characters or progress. </p><p>For additional information, see the FiveM and RedM Account Security Update FAQ. </p><ul>\n<li data-list-item-id=\"e2378c969a4d9ac1a7fd48b9355ac3c8e\">FiveM: <a href=\"https://support.cfx.re/hc/en-us/articles/28219276485532\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/articles/28219276485532</a>\n</li>\n<li data-list-item-id=\"e3ee091c1aad45092e6a5772c549da0cd\">RedM: <a href=\"https://support.cfx.re/hc/en-us/articles/28219352610716\">https://support.cfx.re/hc/en-us/articles/28219352610716</a> </li>\n</ul>","user_segment_ids":[]},{"id":28219352610716,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28219352610716.json","html_url":"https://support.cfx.re/hc/en-us/articles/28219352610716-FiveM-and-RedM-Account-Security-Update-FAQ","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":6,"vote_count":6,"upvote_count":6,"downvote_count":0,"section_id":360005607220,"created_at":"2026-06-16T16:12:12Z","updated_at":"2026-10-25T01:00:44Z","name":"FiveM and RedM Account Security Update FAQ","title":"FiveM and RedM Account Security Update FAQ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-17T16:18:15Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","FAQ","Cfx Account"],"body":"<p><strong>What is the Account Security Update for FiveM and RedM?</strong> </p><p>On June 24, 2026, the license identifier and license2 identifier will change for a small number of players before gradually changing for everyone else over the subsequent weeks.  </p><p><strong>Why is this update happening?</strong> </p><p>To improve account security and help prevent the use of compromised or stolen Rockstar Games accounts on FiveM and RedM. </p><p><strong>What are the license identifier and license2 identifier?</strong> </p><p>The license identifier and license2 identifier are how FiveM and RedM servers recognize your Rockstar Games account.  </p><p>Many servers tie your characters and progress to one of these identifiers. Depending on how player data is stored by individual FiveM and RedM servers, affected players may lose access to existing characters or progress. </p><p><strong>What do I do if I lose access to my characters or progress after the update?</strong> </p><p>You can restore your characters or progress by setting a different linked identity as your default identity from inside FiveM or RedM. For instructions, see the following article: </p><p>Restoring characters or progression after the FiveM and RedM Account Security Update </p><ul style=\"list-style-type: disc;\"><li data-list-item-id=\"e091a751031b58780764198afaad313f3\"><a href=\"https://support.cfx.re/hc/en-us/articles/28219538070556\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/articles/28219538070556</a></li></ul><p><strong>How long do I have to update my default identity?</strong> </p><p>You will be able to update your default identity until June 24, 2027. After this date, you will need help from your server owner or their team to migrate your characters or progress. </p><p><strong>Where can I find more details about this update?</strong> </p><p>For more information about the update, see the forum post: </p><ul style=\"list-style-type: disc;\"><li data-list-item-id=\"e790bc919648b19bc7cb0630adc1c2356\">\n<a href=\"https://forum.cfx.re/t/5406794\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://forum.cfx.re/t/5406794\" data-auth=\"NotApplicable\" data-linkindex=\"2\" data-ogsc=\"\">https://forum.cfx.re/t/5406794</a> </li></ul>","user_segment_ids":[]},{"id":28219276485532,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28219276485532.json","html_url":"https://support.cfx.re/hc/en-us/articles/28219276485532-FiveM-and-RedM-Account-Security-Update-FAQ","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":25,"vote_count":35,"upvote_count":30,"downvote_count":5,"section_id":360005606960,"created_at":"2026-06-16T16:12:11Z","updated_at":"2026-10-28T17:36:19Z","name":"FiveM and RedM Account Security Update FAQ","title":"FiveM and RedM Account Security Update FAQ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-17T16:18:15Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","FAQ","Cfx Account"],"body":"<p><strong>What is the Account Security Update for FiveM and RedM?</strong> </p><p>On June 24, 2026, the license identifier and license2 identifier will change for a small number of players before gradually changing for everyone else over the subsequent weeks.  </p><p><strong>Why is this update happening?</strong> </p><p>To improve account security and help prevent the use of compromised or stolen Rockstar Games accounts on FiveM and RedM. </p><p><strong>What are the license identifier and license2 identifier?</strong> </p><p>The license identifier and license2 identifier are how FiveM and RedM servers recognize your Rockstar Games account.  </p><p>Many servers tie your characters and progress to one of these identifiers. Depending on how player data is stored by individual FiveM and RedM servers, affected players may lose access to existing characters or progress. </p><p><strong>What do I do if I lose access to my characters or progress after the update?</strong> </p><p>You can restore your characters or progress by setting a different linked identity as your default identity from inside FiveM or RedM. For instructions, see the following article: </p><p>Restoring characters or progression after the FiveM and RedM Account Security Update </p><ul style=\"list-style-type: disc;\"><li data-list-item-id=\"e091a751031b58780764198afaad313f3\"><a href=\"https://support.cfx.re/hc/en-us/articles/28219538070556\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/articles/28219538070556</a></li></ul><p><strong>How long do I have to update my default identity?</strong> </p><p>You will be able to update your default identity until June 24, 2027. After this date, you will need help from your server owner or their team to migrate your characters or progress. </p><p><strong>Where can I find more details about this update?</strong> </p><p>For more information about the update, see the forum post: </p><ul style=\"list-style-type: disc;\"><li data-list-item-id=\"e790bc919648b19bc7cb0630adc1c2356\">\n<a href=\"https://forum.cfx.re/t/5406794\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"https://forum.cfx.re/t/5406794\" data-auth=\"NotApplicable\" data-linkindex=\"2\" data-ogsc=\"\">https://forum.cfx.re/t/5406794</a> </li></ul>","user_segment_ids":[]},{"id":28072607134364,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072607134364.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072607134364-Portal-Asset-Versioning-FAQ","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":16039561237148,"created_at":"2026-06-10T16:50:39Z","updated_at":"2026-10-24T04:24:13Z","name":"Portal Asset Versioning FAQ","title":"Portal Asset Versioning FAQ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T16:53:23Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>What is asset versioning?  </strong></p><p>Asset versioning lets resource creators publish more than one version of the same asset on Portal.  </p><p>Each version has its own version number, release notes, and asset version type so users can see what has changed between releases. </p><p><strong>How many versions of an asset can I publish?  </strong></p><p>You can publish up to five versions of a single asset. </p><p><strong>What is an asset version type?  </strong></p><p>Each asset version is published as one of two types: </p><ul>\n<li data-list-item-id=\"e2fcfc3219935b76e5eac32dd16124192\">Full Release </li>\n<li data-list-item-id=\"e9d6dc3971d2e7b14009dbaf8b23ad23a\">Release Candidate/Beta</li>\n</ul><p><strong>What is a Release Candidate?  </strong></p><p>A Release Candidate is an asset version that a Creator has marked to indicate it is an early build that may require further work before it is fully polished. Because these versions may not work properly, there is a warning before downloading them. </p><p><strong>Which version of an asset do users download?  </strong></p><p>When a Creator uploads multiple versions, they appear in the order they were uploaded in the version list. By default, the most recent Full Release version is downloaded when requested. If you would like to download a different version of the asset, you can follow the steps in the support article below:  </p><ul><li data-list-item-id=\"e1ccd2b970137b892877b9c1645a9ac01\"><a href=\"https://support.cfx.re/hc/en-us/articles/28072412777884\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/articles/28072412777884</a></li></ul><p><strong>What are release notes?  </strong></p><p>Release notes are a per-version part of assets that lets Creators describe the changes, additions, and removals included as part of any asset version. Release notes are optional.  </p><p><strong>Can Creators remove older versions?  </strong></p><p>Yes, Creators can delete older versions of their assets. However, one asset version must remain available for download or the asset will no longer be visible. </p>","user_segment_ids":[]},{"id":28072518302236,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072518302236.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072518302236-How-to-publish-a-new-version-of-an-asset-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"upvote_count":1,"downvote_count":0,"section_id":16039561237148,"created_at":"2026-06-10T16:47:21Z","updated_at":"2026-10-26T07:15:00Z","name":"How to publish a new version of an asset in Portal","title":"How to publish a new version of an asset in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:53:00Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: How do I publish a new version of an asset I have already uploaded to Portal? </p><p><strong>Answer</strong>: Asset versioning lets you publish up to five versions of a single asset, each with its own version number and release notes.  </p><p>To publish a new version, follow the steps below: </p><ol>\n<li data-list-item-id=\"ea025ca9aa9bfeff6c6af32e99f15a0ab\">Navigate to the asset </li>\n<li data-list-item-id=\"e7085e9f5eb949e69eb200f094f7f72e4\">Select Upload New Version + </li>\n<li data-list-item-id=\"e039893f939583d579773e2344a6e9264\">Upload your asset file </li>\n<li data-list-item-id=\"eeea23fdb674b910e430853ed84994d82\">Choose your asset version type (Full Release or Release Candidate/Beta) <ul><li data-list-item-id=\"eb4ca7f87b02a598a5855d0a0667cf19e\">Portal will then auto-fill your supported game versions and asset versions based on your uploaded asset files </li></ul>\n</li>\n<li data-list-item-id=\"e501a91cb4b6249789de73ad9ee0625bc\">Select Next <ul><li data-list-item-id=\"ee77609031cbdcb31aaf3e23f0d904025\">Enter any release notes you wish to share </li></ul>\n</li>\n<li data-list-item-id=\"e3ce461dc6e9c572c1bc5fb2efd5e3357\">Select Upload File</li>\n</ol><p><strong>Note</strong>: You can publish a maximum of five versions per asset. If you have reached the five-version limit, you must delete an older version before publishing a new one. </p>","user_segment_ids":[]},{"id":28072507937948,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072507937948.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072507937948-How-to-add-release-notes-to-an-asset-version-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"upvote_count":0,"downvote_count":1,"section_id":16039561237148,"created_at":"2026-06-10T16:45:36Z","updated_at":"2026-10-26T07:15:03Z","name":"How to add release notes to an asset version in Portal","title":"How to add release notes to an asset version in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:53:26Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: How do I add or edit the release notes for a version of my asset? </p><p><strong>Answer</strong>: Each version of an asset includes release notes where you can explain the changes, additions, and removals in that version so that server owners and players know what to expect from the download.  </p><p>To add or edit release notes in your assets, follow the steps below: </p><ol>\n<li data-list-item-id=\"e8c5bc1e88c67281c8a90502f79c4ac9a\">Navigate to your Created Assets in Portal </li>\n<li data-list-item-id=\"e249c2403c2b56d3b3c08be3e4ad786e7\">Select the asset you’d like to edit </li>\n<li data-list-item-id=\"e4d79526fa3e85c5052e295e1258207ab\">Once selected, select ‘...’ to see your asset version list </li>\n<li data-list-item-id=\"ef39e7a716230a88542f484f4a73bddfc\">Select the Edit option (pencil icon) next to the asset version you wish to update </li>\n<li data-list-item-id=\"e15b4ceffc5a23aaeeddf990744fc85df\">Update your asset version and release notes </li>\n<li data-list-item-id=\"e0170b07453220658f06ca09e3dba4189\">Select Save Changes <br> </li>\n</ol>","user_segment_ids":[]},{"id":28072492458908,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072492458908.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072492458908-How-to-mark-an-asset-version-as-a-Release-Candidate-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":2,"upvote_count":2,"downvote_count":0,"section_id":16039561237148,"created_at":"2026-06-10T16:44:24Z","updated_at":"2026-10-26T07:14:44Z","name":"How to mark an asset version as a Release Candidate in Portal","title":"How to mark an asset version as a Release Candidate in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:53:42Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: How do I mark a version of my asset as a Release Candidate? </p><p><strong>Answer</strong>: Marking a version as a Release Candidate lets users know the version is an early build that may require further work before it is fully polished. To mark a version as a Release Candidate, follow the steps below: </p><ol>\n<li data-list-item-id=\"e7705e206858d2d0f13b515e211f1f362\">Either upload a new Created Asset or navigate to an existing asset </li>\n<li data-list-item-id=\"ee439e6b8a868f882e42057b328216b1a\">Select Upload or Upload New Version + (if updating an asset) </li>\n<li data-list-item-id=\"eb3063ff3860ee7257b5fb6bc251dcb86\">Upload your asset file </li>\n<li data-list-item-id=\"e8a2ec44237563e949248d0532aabe753\">Set your asset type as Release Candidate/Beta</li>\n</ol><p><strong>Note</strong>: A Release Candidate is intended for builds that are not yet finished. Users will see the Release Candidate marker before downloading the version and be warned that this version may not work as intended. </p>","user_segment_ids":[]},{"id":28072432723996,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072432723996.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072432723996-How-to-choose-a-default-version-of-an-asset-for-users-to-download","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":3,"vote_count":3,"upvote_count":3,"downvote_count":0,"section_id":16039561237148,"created_at":"2026-06-10T16:43:00Z","updated_at":"2026-10-31T13:27:35Z","name":"How to choose a default version of an asset for users to download","title":"How to choose a default version of an asset for users to download","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T16:54:01Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: Can I choose which version of my asset server owners and players download by default? </p><p><strong>Answer</strong>: Choosing or setting a default version is not currently supported. When you upload multiple versions, they appear in the order they were uploaded in your version list. By default, the full release version most recently uploaded will be automatically downloaded to server owners and players.  </p><p>Server owners and players can download a specific version by following the steps in the support article below: </p><ul><li data-list-item-id=\"e9e14f6edfbb122e0285efae32918f715\"><a href=\"https://support.cfx.re/hc/en-us/articles/28072412777884\" target=\"_blank\" rel=\"noopener noreferrer\">https://support.cfx.re/hc/en-us/articles/28072412777884</a></li></ul>","user_segment_ids":[]},{"id":28072383806236,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072383806236.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072383806236-How-to-delete-an-older-version-of-an-asset-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":3,"upvote_count":1,"downvote_count":2,"section_id":16039561237148,"created_at":"2026-06-10T16:41:26Z","updated_at":"2026-10-26T07:15:13Z","name":"How to delete an older version of an asset in Portal","title":"How to delete an older version of an asset in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:54:02Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: How do I delete an older version of an asset I have uploaded? </p><p><strong>Answer</strong>: To delete an older version, follow the steps below: </p><ol>\n<li data-list-item-id=\"e9be05548a0398fc19b999a8c8b7af57a\">Navigate to your Created Assets in Portal </li>\n<li data-list-item-id=\"ee9938acf9691ccf990ee0a05b0c85b41\">Select the asset containing the version you wish to delete </li>\n<li data-list-item-id=\"e919e48173b5ba0c3a3a78c1335f0c86d\">Once selected, select ‘...’ to see your asset version list </li>\n<li data-list-item-id=\"e5692ca74ff2f42831ce69d05de9ccb78\">Select the Delete option (trash can icon) next to the asset version you wish to delete </li>\n<li data-list-item-id=\"e2f88ca8169c277699f36495cbba67ec4\">Confirm that you wish to deprecate this asset</li>\n</ol><p><strong>Note</strong>: You must leave at least one version available for download within Portal.</p>","user_segment_ids":[]},{"id":28072412777884,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072412777884.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072412777884-How-to-download-a-specific-version-of-a-granted-asset-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":2,"vote_count":6,"upvote_count":4,"downvote_count":2,"section_id":16039561237148,"created_at":"2026-06-10T16:39:46Z","updated_at":"2026-10-26T07:15:18Z","name":"How to download a specific version of a granted asset in Portal","title":"How to download a specific version of a granted asset in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:54:11Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Cfx.re Portal","Asset Management"],"body":"<p><strong>Question</strong>: How do I download a specific version of an asset I have access to? </p><p><strong>Answer</strong>: When a Creator publishes more than one version of an asset, you can select which version to download from the asset's version list.  </p><p>To download a specific version, follow the steps below: </p><ol>\n<li data-list-item-id=\"ef73a0d6c845378c631a56ece6cdece56\">Navigate to your Granted Assets in Portal </li>\n<li data-list-item-id=\"e0fea54ffe117592da8d8deb35ca2944a\">Select the asset you wish to download an alternative version of </li>\n<li data-list-item-id=\"e6ae7563b53e69bad954db8c8af2df08f\">Select ‘...’ to see your asset version list </li>\n<li data-list-item-id=\"ebf97746725f9ab0b24573b4d97970bb6\">Select the Download option next to your desired asset version</li>\n</ol>","user_segment_ids":[]},{"id":28072344961564,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/28072344961564.json","html_url":"https://support.cfx.re/hc/en-us/articles/28072344961564-Owned-asset-no-longer-available-to-download-in-Portal","author_id":19815083106204,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":5,"upvote_count":2,"downvote_count":3,"section_id":16039561237148,"created_at":"2026-06-10T16:37:01Z","updated_at":"2026-10-26T07:15:21Z","name":"Owned asset no longer available to download in Portal","title":"Owned asset no longer available to download in Portal","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-10T17:54:16Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Asset Management","Cfx Portal"],"body":"<p><strong>Question</strong>: Why can I no longer download an older version of an asset I previously had access to? </p><p><strong>Answer</strong>: This can occur if the Creator of the asset has deleted that version. Creators can remove older versions of their assets but must always leave at least one version available for download.  </p><p>If a Creator has deleted an asset version, there is no longer any way to access it.</p>","user_segment_ids":[]},{"id":27624179235228,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/27624179235228.json","html_url":"https://support.cfx.re/hc/en-us/articles/27624179235228-Unlinking-your-Cfx-account-to-FiveM-for-GTAV-Enhanced","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":14,"vote_count":46,"upvote_count":30,"downvote_count":16,"section_id":8021989974940,"created_at":"2026-05-21T18:37:59Z","updated_at":"2026-10-26T17:49:47Z","name":"Unlinking your Cfx account to FiveM for GTAV Enhanced","title":"Unlinking your Cfx account to FiveM for GTAV Enhanced","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-21T13:58:58Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","Cfx Account","FiveM for GTAV Enhanced"],"body":"<p><strong>Question</strong>: How do I unlink my Cfx account to FiveM for GTAV Enhanced?</p><p><strong>Answer</strong>: To unlink your Cfx account to FiveM for GTAV Enhanced, follow the steps below:</p><ol>\n<li data-list-item-id=\"e90bd89b6d954b8d01ff0458cfa196ff7\">Open FiveM for GTAV Enhanced</li>\n<li data-list-item-id=\"efcf604d1b0d60514f394feced41bb1e8\">Select the Settings icon in the upper right</li>\n<li data-list-item-id=\"eba29e0807c7d74c131be1815eeb43e74\">Select Account</li>\n<li data-list-item-id=\"ef07f01f7048328ef89bf0e09db7ca3da\">Next to your Connected Cfx.re account username, select Sign Out</li>\n</ol>","user_segment_ids":[]},{"id":27624087048604,"url":"https://citizenfx.zendesk.com/api/v2/help_center/en-us/articles/27624087048604.json","html_url":"https://support.cfx.re/hc/en-us/articles/27624087048604-Linking-your-Cfx-account-to-FiveM-for-GTAV-Enhanced","author_id":379525236080,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":17,"vote_count":37,"upvote_count":27,"downvote_count":10,"section_id":8021989974940,"created_at":"2026-05-21T18:33:43Z","updated_at":"2026-10-31T21:32:51Z","name":"Linking your Cfx account to FiveM for GTAV Enhanced","title":"Linking your Cfx account to FiveM for GTAV Enhanced","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-21T13:58:56Z","user_segment_id":null,"permission_group_id":1202599,"content_tag_ids":[],"label_names":["Account Support","Cfx Account","FiveM for GTAV Enhanced"],"body":"<p><strong>Question</strong>: How do I link my Cfx account to FiveM for GTAV Enhanced?</p><p><strong>Answer</strong>: To link your Cfx account to FiveM for GTAV Enhanced, follow the steps below:</p><ol>\n<li data-list-item-id=\"e90bed7be029ee7e38480b6614b65b733\">Open FiveM for GTAV Enhanced</li>\n<li data-list-item-id=\"ea01fb2e547e04352851341ca8677d999\">Select Link Account in the upper right</li>\n<li data-list-item-id=\"e1ed7fd98e09609d19fe91be74680b9cd\">Select Sign In With Cfx.re</li>\n<li data-list-item-id=\"ecb71f462d7433e56ebc87bfd4c74d197\">Sign in to Cfx.re in the browser window that appears</li>\n</ol><p>You can download FiveM for GTAV Enhanced here:</p><ul><li data-list-item-id=\"e04e1f9403a0d3d89124a15e814dc67b1\"><a href=\"https://fivem.net/\">https://fivem.net/</a></li></ul>","user_segment_ids":[]}],"sort_by":"position","sort_order":"asc"}